Quote Originally Posted by adickerson0 View Post
Just as an option, UPS Stores have mailboxes you can purchase. It is kind of like a Post Office Box but the UPS store will sign for packages. The cost is something like $6 a month in my area. Depending on what type of consumer you are, in the long run, you may save some money using a UPS Store box.
Thank you for your suggestion, but I really feel that the whole "UPS box" thing is a hustle. I feel sometimes like the drivers "purposefully" do not want to deliver stuff.

I once ordered some items and paid the additional money to guarantee an early delivery and they still didn't deliver on time. I had let the receptionist at my job know that the UPS guy should be coming and, between 4-5, I kept calling her to see if he had shown. Nope.

I even kept checking their website to see if maybe they had attempted delivery. At like, 5:00, I checked their tracking system and it stated that they had attempted to deliver but they were unsuccessful. When I checke the front of the building, there was no notice, nothing.

So, I called them and made a complaint about this. I told them that I was travelling that day (which I was), and they said they would get it to me at the airport, if need be. I hung around at my job until 5:45 (my flight was like at 7) and then had to leave.

At like 6:15 I call them back to get the status of the delivery and they said it had been delivered to it's original destination. So, of course, at this point, that did me no good.

But, my question was: If the driver was unable to deliver the package before 5:00 p.m. (which is their policy for deliveries to business adresses), how was he able to do it after 5:00 when he would have had to go to the side door of the building and get one of the folks who work late to open the door? Which is in opposition to the fact that, if he had really tried to deliver the package before 5:00 p.m., he would have been able to just walk right in the front door and leave it with the receptionist?

I know I just went off on a tangent there, but, my point is: Why should I have to pay you an additional $6 a month to ensure the proper, timely delivery of items that I already paid you $10-30 for in shipping, insurance, etc...?

And let's not talk about times they've left packages at the door (didn't bother to get a signature or anything of that nature) of buildings across from mine because they didn't bother to read the apartment or building number correctly?

Mehn, forget UPS. Fedex isn't heaven, but they surely make UPS look like a lowly, inexperienced startup.

P.S.

My frustration is not directed at you, just UPS.