I too get some bumps on one part of my neck...on my off hand side...i only shave with a shavette so i contribute that to part of the problem...

my way of healing is to make sure i use an alcohol AS...i use thayers witchhazel ... the original with alcohol...this cleans the bacteria...

then when i shower i use a lufa facial sponge...i use a acne cleanser and scrub the area to remove the top layers of the skin to allow the hairs to free themselves...and the acne cleanser has medication in it to help with the ingrowns...because its almost like acne...if you can remove the dead skin and allow the infection to come out they will come out on their own...

light pressure and dont go against the grain only wtg and xtg...that will help too...

FWIW..I like the EVERY MAN JACK...Cleansing face wash...it is scent free and has sacylic acid for acne ...

they also have a cleansing face scrub which is nice for a preshave...and a acid free face scrub for preshave..all of which are nice.

and make sure you moisturize to keep the skin soft so the hairs can pop through your skin...if its too dry its hard and the hairs just curl..

ok long enough response...have fun and let us know if you find any other remedies...