Welcome, Ian!

I would have to agree with everything that's been said here. It sounds like the blade, though very sharp, was not "shave ready" and should be honed by a pro.

I would imagine, unless you have to send it over seas to get honed, you should be able to have it back by Christmas. If not, you will still thank yourself that you got it properly honed and will be amazed at the difference.

Again, welcome, and keep us posted on how it goes.