oh yeah, one more thing to answer stubear's question. Yes, I have been getting good shaves out of it until now. Well other than when I first started before I got proper technique down. One thing that doesn't help much with that though is that I usually keep some type of beard or mustache and I'm changing it slightly all the time. Went from full beard recently (with neck and upper cheeks shaved of course) to goatee with mustache, and recently let my sideburns grow down to my jaw line and kept the goatee and mustache, but I don't think that would be causing an issue since I had less problems in that area than the rest of my face and neck.