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  1. #1
    Senior Member harold's Avatar
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    Default I just got my new razor :( [update: pictures]

    wish I could put a happy face there but I can't even try and use it yet because when I opened my razor it was actually broken.. I didn't even knew it was possible to sort of have the blade ripped, I figured steel to be stronger than that.


    I don't have a camera here yet but I'm going to my mother tomorrow to see if she still has her digital one but the damage is like this

    ------~~~---------------

    with ~~~ being a sort of strip of metal going towards the side with a serrated tear seperating it from the rest of the metal (does that make sense for you?) How is this sort of damage caused in the first place? The razor was in closed state and packaged in 2 envelopes when I got it, is that not enough maybe?

    Can this be fixed? What should be done with it?
    Last edited by harold; 10-05-2006 at 06:55 PM.

  2. #2
    Senior Member blabbermouth JLStorm's Avatar
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    Harold, who did you buy it from, and how much did you pay for it?

    I aks these questions because if you bought it from a store or vendor most likely they will replace it. If you bought it from Ebay chances are the repair would cost more than the razor itself. If the latter is the case (and I suspect it is), I would recommend that:
    1. You contact the vendor and see if he/she will make things right
    2. you look through the buy/sell/trade forum or vendors forum and find one of our members who is selling a good razor at a great price.

    If you need help finding a new razor PM me with what you are looking for and your price range, and I will find one of our vendors who has something to fit the bill.

    Sorry for your loss

  3. #3
    Senior Member harold's Avatar
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    I bought it from mr john crowley(99.95$ razor + honing), I already contacted him and I'm sure we can sort it out amicably, I'm just very disappointed because it's such a thing of beauty: a 4/8 french point revisor razor.

    I guess it needs a better mode of transportation because of the careless mailservices. :|

  4. #4
    Senior Member blabbermouth JLStorm's Avatar
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    Harold,

    I can tell you I know John personally, and he will make things right. I have ordered quite a few razors and I have never had anything like this happen, (I have even had some shipped from him accross the world). But don't you worry one bit, John will make sure he makes things right.

  5. #5
    Senior Member harold's Avatar
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    I'm not worried, just disappointed for both me and him, at its largest the tear is 2-3 mm 'high' and about 2-2.5 cm long and that does seem quite large into the flimsier part of the razor for me. I just hope it can be repaired.

    These things are quite a thing of beauty, it's very sad to see one damaged.

  6. #6
    Senior Member Redwoood's Avatar
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    Harold, sorry to hear about your razor.
    This type of damage does not seem possible with the way it was packaged.
    And since John honed the razor he would've noticed the damage.

    Is it possible somebody opened it (post office, customs, etc) and played around with the razor before you got it?

    Redwoood

  7. #7
    Senior Member blabbermouth
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    Quote Originally Posted by Redwoood
    Harold, sorry to hear about your razor.
    This type of damage does not seem possible with the way it was packaged.
    And since John honed the razor he would've noticed the damage.

    Is it possible somebody opened it (post office, customs, etc) and played around with the razor before you got it?

    Redwoood
    That's what I'm thinking - e.g. customs inspection dropped it or used it to sharpen a pencil or something!

    This is so bad!

    Ivo

  8. #8
    Senior Member superfly's Avatar
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    Quote Originally Posted by Redwoood
    Is it possible somebody opened it (post office, customs, etc) and played around with the razor before you got it?

    Redwoood
    That was my thought also. Maybe he got cut, and had a revenge on the razor...

  9. #9
    Senior Member harold's Avatar
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    I guess :/ it does pass customs and I did have to pay extra before I got the package. it's hard to tell wether it was opened already since it has clear duct-tape over it. AFAIK the second envelope doesn't seem like it was pre-opened (I open my envelopes from the top with the tip of a sharp knife) but the envelope did have a 'dent' in it.

  10. #10
    Senior Member harold's Avatar
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    well I inspected the razor again and it does have sort of black specs on top of the blade (on the round side) like flaked off paint and finger prints on it (and I don't think I ever took it by anything other than the handle, maybe touched the round top but certainly not the blade, only took it out of the packaging twice now, a print is right next to/top off that tear and I didn't get near that, that's way too near to the blade for my comfort)

    In any case I'll try to post pictures tomorrow. I certainly hope this is not usual at customs to take your stuff and abuse it.
    Last edited by harold; 09-29-2006 at 08:29 PM.

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