Where did you get the razor? Some places sell the blade unhoned, and some hone the razor for you. Not sure who the guy was and no offense, but if all he did was drop a hair and hand it back...don't let him touch your razor again; he obviously from that statement doesn't know how to properly test a razor edge, or know much about them b/c if he did he would know that the HHT is the most useless test there is. Some guys can pop hairs off a bevel set, and I wouldn't shave off that. Check w/ your vendor first. If it wasn't honed by them, or by someone for them, then it needs to be; if it has, then it may be technique.