Thread: Vie-Long Horse hair brush (Hybrid)

Hello my shaving friends
some of you will remember a problem that i had with my H14831M Horse hair brush
I decided to send it back with some comments to the GiftsandCare.com and Mr Juan told me that he we send it back to Vie-Long for inspection
The company accepted it,i didn't want again a 65-35 knot and i ask them to put a 50-50 knot,they answered me that maybe the handle has a problem due to the re-knoting procedure and they offered me another similar handle
I think that is from the 14033M,the whole job will be FREE of CHARGE for me !
The brush arrived,here are some photos from the first "wash out",White vinegar soak and first bowl lather with soap.







Some pictures more in: http://ksyrisma-shaving.blogspot.gr/...brushes-b.html

Thank you for watching my shaving friends !



Generally speaking this brush differs from previous,a little bit in the handle but in the knot also
The 65-35 was a tough analogy for me,i was not satisfied from the lather and i didn't liked that gap in the centre
This one in much better,gives back more lather and in my face isn't so tough.
Many thanks to Mr Juan of GiftsandCare.com and to Vie-Long for the way that they treat me as a customer
They show respect for me and professionalism.

Cool glad it worked out

Glad to hear your problem was resolved and that's a great looking brush. I recently purchased a Vie-Long Horsehair myself and it's a wonderful brush.

I am glad you like my brush



I d' like to thank personally the member MondoJ because he proposed to me to contact Vie-Long to ask for a brush change
Without his idea and the help from Mr Juan of GiftsandCare the problem would be solved.