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Thread: Bill Collectors (rant warning)
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06-18-2010, 12:54 PM #18
This is standard procedure for EVERYONE I know. Due to the high volume of random sales calls etc, I don't know anyone who picks up the phone for an unknown number. Usually if it's a "pressing problem" the caller is smart enough to leave a voice mail.
payments for utilities like water, electricity, etc all expect to be paid exactly on time, for the exact amount. Otherwise the automated systems will require human intervention.
I have 3 credit cards and a home loan, and for a short time had a car loan... I've never had a problem with any of them taking my money.
By your theory it would clearly be impossible to pay off a credit card every month, pay off your home loan before the term is up, or to pay off a mattress in 6 months, because all would require more than the "minimum" payment that the banks expect. I'm really confused at how you think paying early is such a problem.
Incidentally the one experience I had where I definitely screwed up regarding an early payment. When I got my first credit card I was trying to set up the online pay feature, but for whatever reason (I don't remember anymore) I sent a payment from my bank to the CC company rather than authorizing the CC company to debit my account. Somehow (again I don't remember why I did this, but it made sense at the time) I sent them a payment greater than my balance, and well before it was due. The payment posted to my account, and it showed a negative balance. I was a bit confused, so I called the CC company and got things straightened out for the future, but the early payment gave me a negative balance until I charged enough to that card to offset it. When I called the CC company rep said that since I sent it as a check (online bill pay from my bank sends a physical check), they just posted it to my account like they always would and since it was more than the balance it just posted a credit. Didn't make any comments that it was a problem, and they didn't charge some "early payment" fee.
I can invest my money at about 10% not 1%, although there is obviously a bit of risk involved.
Regardless of that, yes I agree that I made a mistake, as I was unaware the payment had to be made AFTER a certain date. Anything I'd done before only had a "due date" not a "pay after" date. Obviously this was only relevant because it was the first statement period.
I work in a large (70,000+ employees) corporation and I'm aware how many policies and such make it impossible to apply logic and reason to a situation so I understand the caller was just doing his job. I'd just never encountered a situation before where paying early didn't count towards the minimum payment (though it did post against the outstanding balance).
In any event, I learned something, it didn't cost me anything other than a bit of frustration