Quote Originally Posted by EMC45 View Post
RCBS is spot on with customer service as well. I just called them the other day to let them know the set screw on my trimmer had cracked in half. They sent me 3 for free. It is 9 years old and back up and running now. If I had known it was 8-32 TPI I probably would have tried to hunt a few up local, but they sent them all the same. My brother gave me a RCBC RC2 last year that was LOCKED UP!! It had sat outside for God only knows how long. The paint looked great, but all the metal was thick with rust. Well after more than an hour working on it with heat and ATF it broke free. Called RCBS on the phone and they sent me a new ram and insert for the die threaded portion. Free. Works like a champ now, although it is just sitting under the bench collecting dust......
My wife and I buy a bit of gear off ebay, I notice that Americans are pretty keen on delivering good service, something we could do with down under. I often deal with stuff for black powder shooting and have had a really good run.

cheers

heelerau