I appreciate the responses. And the last thing I want to do is bash any vendor. I am a vendor on another forum for truck accessories, so I know what it would feel like. I was just shocked with customer service. I will end up using the blade though. I have to admit they shipped fast. Just would be nice if someone was there to answer any questions I had. I'll give some feedback on the blade one I use it.

In the midst of all this, I noticed that Wade and Butcher is coming back. Not sure how the quality will be compared to the original company. But I would've waited on a new blade had I known a day earlier. Oh well. We shall see.