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Thread: restored faith

  1. #1
    OLD BASTARD bg42's Avatar
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    Smile restored faith

    I just would like to let you all know that my faith has been restored in Ebay. Out of the blue the other day I recieved a card seller ,Ebay name is mimi3839
    her First name is Effie,the card was a little thankyou for the business and that she had over charged me by $3US and would be forwarding the money.
    I told her to buy a lottery ticket ,with karmar like that how could one just not win
    Any way just thought I`d let you all you good people know
    Kind regards Peter

  2. #2
    Loudmouth FiReSTaRT's Avatar
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    Great to hear there are other sellers like our Tonys (Miller and Holmes) out there on e-bay. Too bad more people don't realize the value of great customer service.

  3. #3
    Knife & Razor Maker Joe Chandler's Avatar
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    I had the same thing with a seller. phdew32. He refunded $6 of my shipping cost on 5 razors. It was two separate auctions, and he combined shipping, sending me the refund in cash with the razors.

  4. #4
    Loudmouth FiReSTaRT's Avatar
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    In my case, Tony M just issued me a refund through PP once the shipping turned out to be less than he expected. Tony H always includes a friendly letter, which is also personalized if he already knows the buyer. He also sent me a couple of pieces of English yew for scale-making after he's done some splitting for his own use. Not to forget the DE that Tony M sent me free of charge. Helped me convert a friend from fusionism, get a few shaves and now it's back across the border, doing more missionary work.
    Last edited by FiReSTaRT; 08-09-2006 at 02:50 PM.

  5. #5
    Senior Member gfoster's Avatar
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    It's nice to hear some positive stories about eBay sellers occasionally, what with all the eBay bashing that goes on around here. I feel like an eBay apologist half the time.

    Notice, though... when it's a positive story with a seller that goes the extra mile it's all about what a great person they are and how they run a good business but when the seller is a douchebag it's all about what a crappy joint *eBay* is. Food for thought

    Glad you had a good experience. I wish all our sellers aspired to that type of standard.

    -- Gary F.

  6. #6
    Senior Member pitbulls20's Avatar
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    I went the extra mile for a buyer one day and even ended up paying money out of my pocket to ship the item and I get nothing in return. No thank you or positive feedback. Grrr

  7. #7
    Loudmouth FiReSTaRT's Avatar
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    Gary, the bashing of e-bay when having a bad seller experience is for this reason:
    -If a seller is a douchebag, there aren't too many tools to deal with him. He can play within the e-bay rules and still be a douchebag. Or if he shafts the buyer, he can get away with it simply b/c if you leave him a bad feedback, he will throw one right back at you.
    Good sellers can also get away with being douchebags, but they not only deal honestly but go the extra mile for the buyers so they should be given their due credit.

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