Thread: Smashed Coticule Help

Hi all. Apologies if this is in the wrong area.

Going back a couple of months I won a pair of vintage coticules labelled 'soapstones' on ebay. They were to be my first finisher(stone and slurry stone) so I was pretty excited, especially so considering the bigger was said to be around 10 inches long! Anyhow, the seller was based in the USA and after many thousands of kilometers travelled they arrived. Astonishingly under packed by the seller in just a cardboard box lined on the bottom with a piece of felt, the larger stone had the yellow coticule side completely smashed from the blue side See attached photos. The slurry stone was fine.
After apologies and requests for photos from the seller I have been completely ignored by them.
I have made a claim through PayPals cover system. Of course, this was never going to be easy. I have now been asked to:

Please provide documentation to confirm that the item you received is damaged or significantly not as described.

This documentation should be from an unbiased third party, such as a dealer
or repair shop, and should detail the extent of the damage or confirm that
the item you received is significantly different from what the seller
advertised. This third party should be someone who is qualified to appraise
the item you received.
The information should be on letterhead that includes the name, address,
and phone number of the appraiser so that we may contact them if we require
additional information. We are unable to reimburse you for any cost
associated with obtaining this documentation.

Has anyone any advice or can anybody help me with this? Being based in Adelaide, Australia there are not too many(ie NONE) dealers or repairers of either smashed or complete vintage belgian coticules!
Any advice or help would be very much appreciated.
I wish you all great shaves.
Mykel.