I’m not talking about what the edge looked like when you got it.

What did it look like when you first put it on the stone?

And more importantly, what does it look like now, because the edge from before is like Jerry Garcia, “Gone man, he’s gone.” It does not matter who honed it or how they honed it.
The edge will tell you what needs to be done.

The importance of stropping cannot be overrated. You can repair an edge by stropping, Leather and Linen, stropping on paste, touch-up honing, re-honing stepping down in grit and by re-setting the bevel.

If they are not shaving properly, it is either your shaving technique or the edge is no longer straight and bevels are meeting (it is Damaged). You don’t have to bang it on the sink to damage the edge.
How you repair the damage depends on the damage.