Thread: Broken Hart

I've had it for over a month and it's used so i doubt hart or classic shaving can do anything about. it even says on hart's website.

Well the worst thing that can happen is they tell you no. The best thing to happen is they find out there really is a problem with your razor that you couldn't have caused. And provide the service for free as a result. But it's your money man. If you don't want to at least try to get satisfaction from the vendor, then pay someone else to do it I guess.

Originally Posted by regularjoe

Well the worst thing that can happen is they tell you no. The best thing to happen is they find out there really is a problem with your razor that you couldn't have caused. And provide the service for free as a result. But it's your money man. If you don't want to at least try to get satisfaction from the vendor, then pay someone else to do it I guess.

Good point. Do you think I should contract the vendor (classic shaving) out hart steel directly?

I'd talk to the vendor first. If they don't give you any help, then you go to Hart. The other worst case scenario is you have to pay for a rehone. Which isn't really a total loss.

I still can't get past the butt ugly scales. I mean, really, can't they give them some curves?

And I wanted to take this opportunity to vote this as the most helpful post of the thread.

Originally Posted by regularjoe

I'd talk to the vendor first. If they don't give you any help, then you go to Hart. The other worst case scenario is you have to pay for a rehone. Which isn't really a total loss.

And I wanted to take this opportunity to vote this as the most helpful post of the thread.

Thanks, that's the homebrew talkin'

A month ain't that long for something to develop. OTOH, you've honed it yourself so that may make it impossible for them to take it back, but you won't lose anything by trying and they might offer to hone it for free. I only have one Hart and no complaints after 6 months or so. I do agree that the scales are ugly though. Matter of taste I guess. Someone probably likes them fine.

I'd take Jimmy's advice. If Hart is unable to help you, then it's worth shipping to one of the guys here that do restoration/honing & have them evaluate it.

I would definitely contact Hart and give them a fair chance to sort your problem out. That said I am sure that if I paid that kind of money for an artisan built razor and it arrived with the kind of bevel you described it would have been immediately returned without use. I hope you are able to resolve this issue with Hart to your satisfaction as they have gained an almost cult like reputation in the quality of their product and likely wish to maintain it.

Bob

Originally Posted by Estesnoah

Good point. Do you think I should contract the vendor (classic shaving) out hart steel directly?

Classic owns Hart. Either should work.

Originally Posted by Estesnoah

But then i tried to hone it, and that's where the problems started. No matter what i couldn't get it even. And today when i shaved with it, it chipped. I didn't hit it on anything, it just chipped on my whiskers.

Now I'm left extremely frustrated with an uneven bevel that's really wide

An uneven bevel isn't that uncommon. It can be from a warped blade, but probably more from an uneven grind. As long as the bevel is set across the edge some unevenness shouldn't be a problem, except for the aesthetics.

It kind of sounds like you may have mis-honed it a bit. If the bevel got really wide, as you describe, it sounds like you may have used a little too much pressure, or honed without tape, which I think should be used when learning, and put some excessive wear on the spine. Either could account for a wider bevel which also equates to a thinner/wider edge which can get very fragile, especially with harder steels.

A picture of the blade would be helpful.

Here's a link to a thread discussing over honing, or better called mis-honing, as Glen calls it. He explains it pretty well in the thread. http://straightrazorpalace.com/hones...e-too-far.html



Howard