Thread: New razor I got for Christmas- flaws?

Originally Posted by souschefdude

Without seeing the blade it is hard to say, but from those pics it looks to me the blade is twisted at the heel, causing the odd honing along the edge from front compared to the back. Lay the blade on a flat surface, like a granite counter top , and lay it on both sides like you were going to hone it. That should tell you if the blade is flat or a bit twisted as I suspect. If it is flat, a Hone pro should be able to get a good edge. If it is not a flat piece of steel I would not shave with it. I bought a razor once, a vintage E Morris prosperity, that was actually bowed. Fortunately I was giving it away to a guy named E Morris who will never shave with it. (He knows why too) I just gave it as a lark since his name was on it.

I tried this on my dresser, the top is flat with no grooves or anything and is only a few months old so shouldn't be warped or worn. Laying the spine and tang fully flat, the blade does not lay perfectly flat, the heel is raised. I can try another surface if testing in this way is unsatisfactory, but really with the other flaws the blade possesses I don't think it's even worth it.

I am getting the emails sent to me by my parents who bought it, and will contact the company. They don't even have contact information on their website, seems odd. Went to their facebook page and posted to ask why that is, we'll see if I get a response.

Originally Posted by mythyk

I tried this on my dresser, the top is flat with no grooves or anything and is only a few months old so shouldn't be warped or worn. Laying the spine and tang fully flat, the blade does not lay perfectly flat, the heel is raised. I can try another surface if testing in this way is unsatisfactory, but really with the other flaws the blade possesses I don't think it's even worth it.

I am getting the emails sent to me by my parents who bought it, and will contact the company. They don't even have contact information on their website, seems odd. Went to their facebook page and posted to ask why that is, we'll see if I get a response.

I'd contact the credit card company and dispute the charge. They want their customers happy, so they'll almost attack this.

They know what they are doing is why you can't find a contact. You think they would come to a razor meet as a vendor ? Not hardly. Keep after the return and use what ever means it takes to get in contact. If your card company has to help then use them. Maybe the better business bureau ?

If you look and read closely, they have a no return policy….hmmm There's a reason why this is the best "Place" to come and research. I just wish that people would come here BEFORE they buy

Assuming we are talking about the website I found the link too, they do allow returns for material defects according to their policies page. Interesting though, I see they have a policy of no abuse.:
"If your abusive (use foul language, threatening, hostile or un-professional) we will fire you. That means we will cancel your order and refund you your payment. "

Never saw that before, guess this has been a problem?

They do have a link to a Twitter....perhaps we can use the power of social media to contact them and get a response?

This thread is reminding me of the disappointing online retail , e-bay and forum classified purchases I have made. The best way to buy a razor is up close and personal. See what you are buying before you drop your dollar but that only happens in the ideal world. In the real world of the www we need to investigate the vendor's return policy very carefully. Try to develope a one-on-one with the vendor so he understands your concerns about the razor in question.

I should practice what I preach, ha!