Thread: Hart

I ordered my Hart SR last week. I was hoping it would be in the mail but to my surprise classic shaving called me to ask about the scales I selected. They asked me detailed questions about the grain of the wood I selected (uniformity of them). Does anyone have any experiance with them? I thought that was pretty cool they called before making a decision.

Classic Shaving is the original on-line shave supply outfit. The founder used to be a member here though he passed several years ago. His family still runs the company.

LOL, I thought someone was mad at me/trying to get my attention

They're a great vendor and easy to do business with. I never thought about this, but anymore it seems like any online vendor outside of the straight razor world that I buy from simply wants the money..except razor vendors. Sure they are in it to make a living, but they care about the customer and pride themselves on customer service. This here my friends must be the scientific explanation for very acquisition disorder I have. I like good customer service, therefore I purchase razor supplies!

My experience has been a little different. I sent them an email on Nov 4th of last year about a razor I felt May have some issues. I'm still waiting for a response.

Originally Posted by Redcane

I ordered my Hart SR last week. I was hoping it would be in the mail but to my surprise classic shaving called me to ask about the scales I selected. They asked me detailed questions about the grain of the wood I selected (uniformity of them). Does anyone have any experiance with them? I thought that was pretty cool they called before making a decision.

Did you order the rosewood mine had a pin hole in them and I called to complain... Sight unseen they sent a replacement... Now that's service

Originally Posted by Heespharm

Did you order the rosewood mine had a pin hole in them and I called to complain... Sight unseen they sent a replacement... Now that's service

Yes I ordered rosewood. That makes me feel good about ordering from them.

Here she is! Cant wait to use her.

Originally Posted by Redcane

Here she is! Cant wait to use her.

Is the back side lighter than the front side... If so that's pretty sweet

Heespharm it is lighter on one side. That is what the lady called me about and I told her to go ahead. I love it. I haven't seen one like it yet. I am glad you like it...I didn't think anyone else would. Thanks!