Thread: Question About This New Hart Steel

If you work with independent people, it's hard to stay profitable I guess, because there are many people that need to get paid.

The benefit of people who do everything themselves is that the guy doing all the work gets all the money. There is no overhead. If you work with many people you have to orchestrate without doing significant work on them, it basically means you have to skim a good bit off the top to pay your own salary

This only works well if you're moving large amounts of razors so that your cut is very small percentage wise. If not, you need to take a bigger percentage to get a decent salary and pay for rent, an accountant, etc, which in turn means less money for the people doing the actual work.

An artisan who works for himself and a guild is not the same business model?

OTOH, brings to mind an old saying from retail biz ..... if you get a satisfied customer he will tell 10 people, get a dissatisfied customer and he will tell 100 people. So in the past week there have been 2 razors Hart sent out that seem to illustrate a lack of QC. I'm wondering how many were sent out that were fine and had no spots, grind lines or what have you. If they sent out 30 or 50 and 2 got through the QC, such as it is, that isn't bad. Only they know the percentage though. These last two should lead to them tightening up their inspection process I think.

I am dealing with my own demons right now pertaining to less-than-great Hart QC issues.

But...if it helps, I have a Dovo which developed spots like those. Some judiciously applied Maas polish solved that problem quicksmart. A lot simpler solution than the return process. Mine was sent back....it's been a month.

You would think at this juncture,A representive of the company would chime in and explaine the situation.

Originally Posted by Bruno

If not, you need to take a bigger percentage to get a decent salary and pay for rent, an accountant, etc, which in turn means less money for the people doing the actual work.

It's called capitalism ........

Workers ........ Arise and break the chains that bind you !!!

Don't get me started ...........

Originally Posted by Phoenix51

I am dealing with my own demons right now pertaining to less-than-great Hart QC issues.

But...if it helps, I have a Dovo which developed spots like those. Some judiciously applied Maas polish solved that problem quicksmart. A lot simpler solution than the return process. Mine was sent back....it's been a month.

I was reading somewhere about using toothpaste to remove the spots of one type or other, but since I do not know what they are i am hesitant to do anything before hearing back from the vendor. Anyway i hope you get your situation squared away soon. I can't believe it would take a month to respond to a qc issue. I wouldn't have a job if it took that long to respond to our customers.

Yeah, if you are thinking of a replacement or a refund best to leave it as found.

Originally Posted by pixelfixed

You would think at this juncture,A representive of the company would chime in and explaine the situation.

I just emailed CS earlier today so was not expecting to hear from anyone over the weekend, but monday afternoon i'll be on the phone. Does anyone from Hart monitor this site? Would like to hear from them if they do.

Originally Posted by Gilligan

I just emailed CS earlier today so was not expecting to hear from anyone over the weekend, but monday afternoon i'll be on the phone. Does anyone from Hart monitor this site? Would like to hear from them if they do.

Are people that advertise on SRP, that also sell hart Razors,weather they are members or vendors,I have no clue.