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Gentlemen,
I recently won a 8/8 Marke Dovo Firma Fritz Bracht 3-pin. HOwever, that was the begining of May and as of today, it still hasn't arrived. Me thinks it was sent by carrier pidgeon...or surface mail. Apparently, DHL are the National Postal Carrier in Germany and are absolutely useless.
If you ever purchase anything from Germany please pay for the track and trace service.
I had some surface/airlift taking more than 90 days so all is not lost yet
Ill second the tracking option tho
If you won it, as in eBay won it, I'd file a report with eBay and PayPal ASAP.
i agree with utoipan. most of the things i have won on ebay were in the usa and made the trip across the lake in 2 weeks.hope you get your razor but if you wait too long you wont get your money back
I won it on ebay Germany and have since lodged a complaint with them.
I didn't use Paypal as, apparently a great deal of Germans hate it, so I sent money directly to the sellers bank account.
The seller did send me the receipt from the post office but that really isn't much help since they didn't use Trace and Trace and there aren't any significant/unique identifiers on the receipt...other than the date and time.
Cheers
Scott
If you don't pay through PayPal you really have little recourse. If you had paid via PayPal they take the money from the sellers account and put it into yours - if the seller has no tracking information.Quote:
Originally Posted by sboness
DHL is not the national carrier in germany it's Deutsche Post. DHL has some sort of relationship with them. I had a parcel shipped from Germany and the parcel was given to DHL who just took it to the post office and though it had a DHL number and could be tracked on their site in Germany their worldwide site had no record. The thing was delayed for many weeks and when I called DHL they explained they didn't ship it only acted as a courier and it was sent normal mail. The tracking number meant nothing though I could still file a claim with the post office in germany. It finally came.
I sent my mother tea from Berlin to Savannah, once, by regular German post and it took three months to show up. If he regular posted it, it could really take several months.
Quote:
Originally Posted by sboness
These stories kinda make one want to run up and hug a US Postal Worker. For all our slurs, the USPS really does wonderful work.
:beer2:
Do not give up hope yet. I live in GA and it took 2 months from Germany the two times I have tried.
Hope you get your razor.
never got anything from germany, but been getting stuff from uk & france and onyl 2 weeks. poland seems to be 3-4 weeks. the europeans seem to have it together. hopefully you will use paypal next time though. ebay and paypal go hand in hand so if somebody asks you to pay outside of that i'd be a little wary. I have had the same problem from bulgaria though. good luck anyway. :shrug::shrug:
I have found that if one insures a package it will make it to you. You don't have to insure for the full amount just do the one up to $50. It puts tracking and all the rest of the goodies on the package but more important thieves in the postal department, no matter which country, will think twice about touching an insured package. Another thing is how do you know the guy even sent it?
Later,
Richard
I've seen plenty of insured packages disappear in the mail A thief is a thief. Unless your sending domestically and send registered you have no assurances. Even with tracking it will just tell you the point where it went missing and insurance does not give you tracking automatically.
In this case with the OP the Thater retailer in Germany makes it a point to say they do not take any responsibility for international shipments and to my knowledge they put no insurance on the package. It just goes out regular mail. I've ordered many things from Germany and sent to and it usually takes about 10 days depending on the service of course. Lately though I don't know. It seems customs is really looking at things incoming to the U.S and delays are common.
It really depends on what the size if it was and how it was shipped. I've had many parcels from Europe arrive in a couple days, others a couple weeks. I've also had things that were sent by surface mail(boat) and it took 11 weeks for one and 5 weeks fir the other. When it goes by boat its sorted slower, handled less often, the boat takes a lot longer than a plane, and also I'm guessing they don't send boats every day across the ocean. From what I was told when doing a trade with a guy in japan, they only have a couple boats a month for postal service, and that's for many countries mail so it often sits in a warehouse until it's able to be loaded onto the boat. I'd give it another month before getting worried.