There could be several issues. It is not shave ready and needs to be honed. Also, your technique will need to be up to par to prevent the tugging. Don't be surprised if you get the razor back from being honed and there continues to be some pulling until you learn how to shave a bit better and how to strop.

After the razor is honed it may take some time for you to get a comfortable shave. It gets better with time.