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Thread: Should I return these Wackers?

  1. #11
    wai
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    Edited Original post with new pictures.
    Last edited by wai; 10-20-2011 at 10:35 AM.

  2. #12
    Senior Member blabbermouth
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    I LOVE Wackers. I have 6. 2 large hollows, two 1/4 grind, the stosser mod 4, and the Kielschliff. They take more fussing on the stones than some, but deliver shaves I just love.

    Of the 6, 3 have what I would call flaws. The two hollows have some warp. 'Not really bad, but If I were in a store and saw it, I would decline the purchase. The Stosser has scales that are misaligned. The Kielschliff and 1/4 grinds are flawless, and my fav. shavers. I could repeat that last line alot.

    Now that said - I think such flaws are to be expected more in a production razor at production prices. It detracts from pride of ownership, and would be reflected in any resale price. I recently purchased a new razor from the manufacturer. It arrived with chips in the inside edges of the scales, and the blade is quite warped. I am working with them now, having returned the razor. My orientation is that customer service is easy when everything goes right. When there are issues, its an event that will have strong influence for good or ill. When Toyota had a recall on the Lexus 400 in the mid-90s, they handled it with overwhelming class, and no one remembers the recall. They remember the class. When I was cleaning up a member's razor that had a crack in it, a sizable chunk fell away from the blade. We both knew it was walking wounded, and was acquired without much expense. I sent the member a blade I knew he loved, and it was the most beautiful production razor I've ever handled. It was critical that anyone trusting me with their gear could do so with full confidence. I don't regret doing that at all. If the seller or manufacturer took this approach, can you imagine the lavish praise that would be seen by so many for their excellent performance? The story would be retold to others many times, and prospective buyers would buy with confidence. I would like to see more of this kind of performance.
    markdfhr likes this.

  3. #13
    The Assyrian Obie's Avatar
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    Wai,
    If you are uncomfortable with these razors, you will continue brooding over the problem. For a peace of mind, therefore, return them to the vendor for a replacement. Explain you expect more of a quality razor, and for the money you've paid for it.

  4. #14
    The Great & Powerful Oz onimaru55's Avatar
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    As has already been pointed out, there is some variation in grind from different manufacturers. The older Sheffields were always chunky regardless of how they were defined by grind. A Case Red Imp wedge & a C-mon wedge would look different to each other also.
    The nose grind is cosmetic & easily remedied by the maker or a 3rd party.
    The white gleam of swords, not the black ink of books, clears doubts and uncertainties and bleak outlooks.

  5. #15
    The original Skolor and Gentileman. gugi's Avatar
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    If it bothers you, yes. I don't think it's uneven grint, it seems that it's just the rounding at the tip that's uneven. If you want to convince yourself just cover the profile of the razor in the picture in solid color, so that the reflections don't trick you. It's a fairly easy thing to fix too, can be done even with just sandpaper or hones, but it's not your job and if you want it symmetric you should arrange that with the vendor.

    As far as whether it's quarter hollow, or half hollow, I bet it'll shave much more like a quarter hollow razor rather than a half hollow razor - the grind is pretty stiff. And of course the denomination is only an approximation.

  6. #16
    Still a Beginner. planetocean's Avatar
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    My first razor was a new 5/8 Wacker and I am a little disappointed with the wood scales as they are a bit warped looking and I think the razor pin is misaligned as the razor closes unevenly and the monkey tail comes in contact with the scales when opening. When I close the razor I have to put pressure on the end of the spine so it does not start cutting into the wood and when closed there is about 0.5mm gap between the edge and the scales but about 2-3mm on the other side.

    Well wood being a natural product it can warp over time but I think the pinning could have been more central.

    I guess being a manmade product it can show manmade flaws but being a relatively expensive (for me) razor I was expecting perfection or perhaps I am just too fussy and expecting too much for my first razor.

    The razor itself seems high quality and the grind looks even which is the part that comes in contact with your face so I have no issue there.

    I have learnt to live with the above but I guess if you are not truly happy you should contact the vendor ASAP before you use the razors as others have said you will probably never be content with your purchase otherwise.
    Last edited by planetocean; 10-21-2011 at 01:16 AM.

  7. #17
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    Few months ago I bought Wacker "Stosser" Mod.4 which was advertised as a wedge. When I recive the razor, I saw that it is not wedge at all (more like 1/4 hollow if we compare it with old sheffild wedges). I was little bit dissapointed and think about returning it back to the vendor but I did not do that. Now, I am glad that I did not return the razor back. It becomes one of my gratest shavers. Pretty easy to hone also. So, my advice is to keep those razors, give them a shoot, you will be sattisfied for sure and if you want true wedge you have to go with vintage sheffields.

  8. #18
    wai
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    Contacted H Wacker and he told me to send the wedge back. He also assured me that the profiles are correct.

    Just received the wedge from him and the "grob" had been ground a bit straighter.

    Hurrah ;-)
    JimmyHAD likes this.

  9. #19
    Senior Member blabbermouth JimmyHAD's Avatar
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    Good to hear that Herr Wacker's customer service is excellent.
    Be careful how you treat people on your way up, you may meet them again on your way back down.

  10. #20
    Senior Member Mauri's Avatar
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    The Wedge nose is simply... beautiful!!!
    (at least from what I can see from your pictures, of course...)
    But if you don't like it, we can discuss how to dispose of it

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