Thread: American made Hart Steel

You could tell them that you had it honed and ask for a refund of this charge.

With the way they are handling this I am pretty sure I am not getting a refund on the honing charge. They will want to do it in house since they have a $25 honing service. but if the edge that came on the razor is any indication of what their honing shop does then I will be wasting $15 in shipping for nothing. Their website said:

The blades are surface-ground before and after heat-treating in a molten salt bath. The salt protects the blades from decarbonization and oxidation. The blades are then frozen in liquid nitrogen, which assures dimensional stability. Each blade is triple-tempered for a final hardness of 62 – 63 HRC, and finish-honed on a vintage Escher hone and hand-stropped. Every blade is “shave ready” right out of the box.

So I am assuming that if I send it back it will be honed on the Same Escher hone and hand stropped by the same person, which did not work out that well the first time around.

Where for the same shipping and $15 I can send it to Portland razor co, and I know it will come back bbs shave ready.

Both of mine were received in just Super sharp condition. I'm sorry your experience is not as positive.

Well, they are certainly misinformed about the proper straight shaving angle to use. At most, you're looking at roughly 30 degrees for WTG strokes, and then progressively lower from there as you move to XTG (15) and ATG (5) passes. A 45 degree angle is 50% too much...about what you see them doing cluelessly in the fantasy world of cinema and TV.

If I were you, I would seek out an alternative honing solution and avoid the vendor. I recommend you send it to Gssixgun who happens to live a few miles north of Sandpoint. He'll finish the razor on any stone that strikes your fancy.

Good luck, and I too am sorry you received such dissatisfying service acquiring your new razor.

How do I contact him?

It was their $200 razor on sale for $109. So even with postage and a $15 (Portland Razor Co) I am still only in this razor for $130.00. So I am not to mad.

Regardless if it was $1 they have to deliver what they agree to deliver.

You would think so but as it seems not this time, from what I am seeing if you buy the $250.00 and up razors for Hart they do a lot better job. When you buy the $109 ones well some thing (honing) fall through the cracks. The only reason I bought it was I wanted to try the 5/8 size over the my feather and 6/8 razor.

Puravida,

From your description of the dirty, unoiled condition of the razor when you received it, I would think that it was a razor somebody messed with and returned to the vendor. And that the vendor didn't even inspect it before sending it to you. Maybe you can get them to exchange it for a new one, if you request it in a courteous manner.

Classic used to be a good company to deal with. They were cordial and responsive when I contacted them a few years ago about a Hart razor I had purchased new from a local dealer (Plaza Cutlery).

Best of luck,
Jeff