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Yeah, to be honest, not really. Bakelite or ivory can sometimes crack or shatter from stress release some time after being pinned, but the modern scales on your razor should not be so brittle that...

Is it possible the material could have slightly changed shape during shipping from a change in environment? If it could swell even a little that might have caused the crack.

Hmm, they recently made it pretty easy to upload photos right in the messages, especially for cases. Maybe a browser issue?

Second to having the guy go only through ebay message system. Have him open a case (if not already). Ebay will store ALL information that goes through the case including pictures. Phone calls are off...