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I got an email today acknowledging that I got a bad one and my new one was on the way!

The vendor (Col conk) contacted me and asked me to return it. Hopefully I will get the replacement back quickly and it's a good one!

I have contacted the vendor, but am still waiting for a response. Is this a common issue with this brush or did a truly just get a rare bad one? If this is an issue then I will replace it with a...

I got a new red Merkur brush a couple of months back, and immediately loved the weight of it and the feel of the bristles. It went into my rotation, and gets used probably twice a week. Last week, it...