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You're double counting :) You got the insurance money, and the buyers got their money back, so at the end the shipper paid for breaking/loosing the cameras. Unfortunate for the buyers who wanted the...

Why? How much do you think are the actual shipping charges? I can tell you that from US they will be between $15 and $20.

It may not be trackable by the customer. If it doesn't show up within the estimated period you can check with canada post and they may be able to track it for you, or even easier just contact the...