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I do not have a problem. I would, however, like to know why you would contact a manufacturer based on completely insufficient data.



What tells you it even is a Dovo, Neil?

Regards,
Robin

Maybe my perception of this issue is warped because I have no commercial interest in razors. But what exactly are we talking about here? All we have is some pictures of a razor of unknown make and...

I can easily imagine that. So you suggest to contact Dovo because:


You are not a legal entity involved in the transaction between the seller (ie retailer) and the buyer?
You believe that the...

What a wonderful idea. So, next time I see an American car with QA issues, I call the manufacturer in the US, claiming I've been using cars for some time and therefore know what a car should be like....

If you don't need them, I'll take them. The scales might look too colourful outside the Village, but gift horses and all that...

As an aside, I wonder why you did not tell the customer to raise...

Well, John, it looks like someone broke into your webshop then (one out of several examples: 8/8 DOVO 55 Carbon Steel French Point w/24K Gold Plating and Rosewood Presentation Case - ruby red...