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Gary, the bashing of e-bay when having a bad seller experience is for this reason:
-If a seller is a douchebag, there aren't too many tools to deal with him. He can play within the e-bay rules and...

In my case, Tony M just issued me a refund through PP once the shipping turned out to be less than he expected. Tony H always includes a friendly letter, which is also personalized if he already...

Great to hear there are other sellers like our Tonys (Miller and Holmes) out there on e-bay. Too bad more people don't realize the value of great customer service.