If you have easily irritated skin, as I do, try using "Cetaphil" cleanser. It is found at Wal-Mart, CVS etc. It is so mild that even if you don't rinse it all off, it will not dry your skin, and almost act as a lotion. As far as exfoliating, I do that just a couple of times a week, at night so my skin can "calm down" as I sleep.