Make sure that you're doing plenty of face prep. Do you put a hot towel on your face before hand? I use two applications of a hot towel, then I lather up my face, let it sit for a couple of minutes, then put the hot towel on it again (over the lather), then I re-lather, and then apply a hot towel again, then lather one last time and then shave. You've really got to soften up the hairs and get them standing up well. Also, pulling the skin really tight helps tremendously, especially when doing your neck. After a couple of weeks, you'll know your way around your face much better and you'll also get used to the razor and you won't be so worried about cutting yourself. It just takes time.