He says he bought it from a vendor. I too would send it back.
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Within the last few weeks i have honed 3 new Waker's , the £165 type. They did shave out of the box but would pull and cause irritation, also one of them had a heel wider than the toe. The scales needed tightening too .
They were amazing in comparison to some of the cheap Dovo's ..
Yours looks like it has some grind marks.. You could ask for another, if they consider it a defect or the fact that your not happy, they should swap it for you..
I would have liked a swap but I took the last piece and they didn't say nothing about it. Their proposal was about a price reduction or refund. In the end I chose the second because I think it's impossible to evaluate the damage by a photo. It's strange, as they told me, they didn't check the razor before shipping I think they should have done it considering it's non about a cheap item. Anyway I hope they will not find any excuses and proceed with a complete refund. I'll keep you informed...Thank you Gentlemen as usual for your prompt and precious support!
Good luck! Hope you get ALL of your money back.
Agreed. The premium you pay for new merchandise is considerable. Flaws should not be overlooked for your sake or for other customers. If a manufacturer or vendor gets away with it once they will be encouraged to do it again.:nono: