My new Wacker

Dear Friends, here some pics of my new razor. It's just arrived (a bit late) and I must admit to be a little disappointed. I don't think to be a choosy person and, which is more, I'm quite lazy, that's why I won't return the razor, but I would like to know what would you do if you were in my shoes. I mean, I'm new in this SR world so I am not sure about what can be considered "normal" , moreover this razor is supposed to be handmade, but considering that is not really cheap, the signs you see can be tollerate from the majority? Or maybe some of you could have hit the roof? :dropjaw::cen:D:D:D

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To me, that does not look like normal Wacker quality.
Send a note with a pic and see what they say.

I agree, i would be disappointed too. I wouldn't pay full price for a razor with a flaw like that (let alone sell one for full price.(OTOH if they offer to let you keep it and send you a new one i'd gladly take it off your hands :))

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Originally Posted by tintin

I agree, i would be disappointed too. I wouldn't pay full price for a razor with a flaw like that (let alone sell one for full price.(OTOH if they offer to let you keep it and send you a new one i'd gladly take it off your hands :))

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Usually I'm not so lucky.:o
I must say that the more I look that scratches the more I feel upset...

Hmm, I cannot really tell how bad those grand marks are, but maybe you can polish them out with some metal polish. Just make sure you don’t get any on the etching. You can cover it with tape to be extra safe.

What I cannot tolerate is uneven and wide bevels

I looked at the Wacker site and they say,

"RAZOR IS FACTORY SHARP AND REQUIRES HONE AND STROP BEFORE USE"

Has this one been honed and stropped?

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Originally Posted by Badgister

Hmm, I cannot really tell how bad those grand marks are, but maybe you can polish them out with some metal polish. Just make sure you don’t get any on the etching. You can cover it with tape to be extra safe.

What I cannot tolerate is uneven and wide bevels

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Thank you Badgister. Unfortunately the photos do not show the real extent of the problem. Looking more carefully at the sunlight it is possible to see that at least in one case more than a scratch it is an incision I suppose due to a bad working.

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Originally Posted by 32t

I looked at the Wacker site and they say,

"RAZOR IS FACTORY SHARP AND REQUIRES HONE AND STROP BEFORE USE"

Has this one been honed and stropped?

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I didn't try the razor, only the HHT and was successful, so I presumed it was honed and stropped. I didn't buy it from the factory but from a shop and ask if possible to get it shave ready. Today I defeated my laziness and sent an e-mail complaining and they asked me to choose between price reduction (not specified) or return. I chose the second. Now I'm waiting for instructions, hope not to have other surprises...:gaah:

I think I too would begin a report with the vendor. When we buy new, we pay a premium for new, they should be pretty flawless.

Was this purchased directly from Wacker or thru a vendor ...to me the blade in not acceptable for new

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Originally Posted by Jnatcat

Was this purchased directly from Wacker or thru a vendor ...to me the blade in not acceptable for new

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He says he bought it from a vendor. I too would send it back.

Within the last few weeks i have honed 3 new Waker's , the £165 type. They did shave out of the box but would pull and cause irritation, also one of them had a heel wider than the toe. The scales needed tightening too .
They were amazing in comparison to some of the cheap Dovo's ..

Yours looks like it has some grind marks.. You could ask for another, if they consider it a defect or the fact that your not happy, they should swap it for you..

I would have liked a swap but I took the last piece and they didn't say nothing about it. Their proposal was about a price reduction or refund. In the end I chose the second because I think it's impossible to evaluate the damage by a photo. It's strange, as they told me, they didn't check the razor before shipping I think they should have done it considering it's non about a cheap item. Anyway I hope they will not find any excuses and proceed with a complete refund. I'll keep you informed...Thank you Gentlemen as usual for your prompt and precious support!

Good luck! Hope you get ALL of your money back.

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Originally Posted by RezDog

I think I too would begin a report with the vendor. When we buy new, we pay a premium for new, they should be pretty flawless.

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Like buying a new vehicle. It depreciates once you drive it off the lot.
I would have been disappointed too but I would send it back too for the money paid. It might take a little time but peace of mind is always a better feeling.

Agreed. The premium you pay for new merchandise is considerable. Flaws should not be overlooked for your sake or for other customers. If a manufacturer or vendor gets away with it once they will be encouraged to do it again.:nono: