Thread: Stopped receiving email notifications on new posts

Great news - they just replied back that they've reviewed the case and have unblocked our servers. The log files on our end show that they are now accepting the emails again so the next time the forum sends you a notification you should get it.

Unfortunately, this wasn't something that could be changed by us, only Microsoft. They didn't sort out your email as spam so that you could recategorize it but rather refused to accept it at all. Now it may still get labeled as spam and sorted in your spam or junk box in which case make sure to mark it as not spam.

I'm glad they fixed it quickly, though. I encountered the same problem several years ago when a small retail business couldn't get anyone from their several IT contractors to fix it. After I intervened it took Microsoft about 10 days to get through the escalation process and be resolved.

Please, let me know if there are any further issues.