Forums keep freezing up for 5 to 10 minutes at a time

[vladsch]

This has been a problem for months and I am not the only one getting it. Bill keeps complaining about loosing posts because of it. It happens several times per day and when it does refreshing does not help.

Takes up to 10 minutes for the forums to come back. Happens every day and it seems like a service provider issue.

Can anything be done about that? It is very annoying and time consuming to have to wait 10 minutes to be able to read or reply to posts.

[xman]

I have noticed too.

[urleebird]

Me three...

[azjoe]

I agree, it's a pain....

AFAIK it is a problem at the sites service provider... David (our site admin) emailed me a couple weeks ago that they (the provider) had installed new servers and were having stability problems, periodic reboots, etc. It was hoped that things would smooth out and stabilize.

I haven't been on the site much the past week to judge.... HOW FREQUENTLY is this happening now? Once a day, once every couple days?
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Coincidentally... I can tell you from a bizzare recent personal experience that switching providers is not necessarily quick and easy. The service provider for my business went belly-up about 2-weeks ago without any warning!! He just locked the door and left with the servers still running... that was a killer since services stopped working bit by bit as his providers pulled the plug (for, I assume, non-payment). The way I found out I had a problem was when I realized I hadn't been getting much spam for a couple days! My website was totally down for only a few days, but incomming email was disrupted for almost a week, near as I can tell. Needless to say, I have some fence mending to do with several customers that had in-progress support issues... and I'm also very much reminded that the old customer service adage "no news is good news" is crap... "no news is just that, no news!".

[xman]

It seems to happen a couple of times each day now.