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Thread: Purchase Error?
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03-17-2011, 09:06 PM #1
Purchase Error?
Perhaps the mod's could check on how this could happen. I can't explain it.
I had a 5/8 Round Point Special W&B up in classifieds this morning and I received two notice of sales from SRP that came within minutes of each other.
I then, of course, received two payment notices from Pay pal. I am shipping the razor to the buyer who's information I received first and returning the money +$5 to the buy who's information I got second. I don't know any other
way to handle it.Bob
"God is a Havana smoker. I have seen his gray clouds" Gainsburg
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03-17-2011, 09:17 PM #2
This is a result of the nature of the paypal integration. The item is marked as sold only after the pypal transaction is complete, so if a second person starts the checkout process both payments go through.
It has happened twice to me. I did the same thing - the person with the first transaction got the item, the second got a refund.
I don't know of any solution to this.
Paypal does integrate better with ebay and there a paypal transaction will get blocked as soon as the payment is made (only an issue for buy-it-now items), but Ebay owns paypal, plus they can afford any programmer to implement such things for them.
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The Following User Says Thank You to gugi For This Useful Post:
lz6 (03-17-2011)
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03-17-2011, 09:22 PM #3
Acceptance of your offer to sell occurs when the first notice of purchase is recieved by you. It is what it is. But I would also compliment you on your professional way of resolving a conflict. You are more than fair.
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lz6 (03-17-2011)
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03-17-2011, 09:35 PM #4
Thanks, I really appreciate the information. The event made me a bit nervous.
Bob
"God is a Havana smoker. I have seen his gray clouds" Gainsburg