Every once in a while I try to make modern Williams work for nostalgic reasons then give up. Last week I grated a puck with a cheese grater and got a tremendous, lasting lather but then it hardened again and I got the same old stuff. I tried keeping it submerged in water but it was too slurpy and did the usual disappearing act on my face, while at the same time dripping all over my t-shirt. (The only caviat is that I am a cold water shaver, so I don't use hot water.) I wrote them suggesting that if it worked like it used to I would become a customer. Despite a different ingredients list on boxes of vintage Williams they still maintain that they haven't altered it:


Dear Mr. Ayers:
Thank you for your email to Combe Incorporated. We sincerely apologize for the delay in responding to your request.

With regards to Mug Soap we have not changed nor altered the formula of this product.
We appreciate your continued interest in Williams Mug Soap®. We hope others will be influenced by your enthusiasm for the product.

Again, we apologize for the delay and want to thank you for taking the time to contact us and appreciate your patience.
Sincerely,
Tamara
Tamara
Consumer Resources Consultant
Case #490334
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