I'm new at this, too...but I'm wondering if maybe your razor isn't sharp enough? When I tried my new Dovo right out of the box, I felt the burn like you describe. After stropping about 30 times, it was better. Now that I've honed it some, it's very smooth and no burn at all. Just can't get the chin as smooth as the cheeks yet, though!

You might also try putting on some hair conditioner and leaving it on (don't rinse) prior to lathering. I read that here somewhere (thanks to whoever posted it - I can't remember) and I've tried it. It works pretty good, and you also probably won't have to wait for mail-order supplies to come in to try it!

Good luck!

Tim