Hello

This is a very basic question, but I am a bit puzzled.

Have just purchased and recieved my first real straight razor, i was previously using the disposable type by Wahl. I bought through the internet and had it sent away to be sharpened. I bought a strop and have used the strop(perhaps incorrectly). In any case it the shave is neither smooth nor close. It grabs and pulls, regardless of the length of my beard. In fact the shave was closer and smoother and generally nicer with the disposable. Does this need to be honed again...this time properly. I thought that by getting this done when I bought the razor(through their honing service it would arrive shave ready and that I just had to strop it. Also, if it does require further honing, are there any members from Sydney(Aust) who know anyone. Thx I.S