Hello all,

I recently bought a new four sided paddle strop fom Tony Miller. It was very nice, but there was a problem in shipping. The USPS damaged it, not beyond use but they did break the handle. When I called Tony and discussed this episode with him he said "Send it back", well I said just send me a new dowel for the handle and I'll take care of it.

Well, Tony said if I feel comfortable fixing it no problem. As it turns out he was so unhappy with the way that his product was represented that he is sending me another strop and letting me keep the broken one.

I have almost never seen this kind of customer service. He was quick to return my phone call and to answer any questions that I had. He was genuinly concerned that the strop was damaged.

I cannot say enough about how impressed I am with Tony and his four sided strop.

Thank you Tony.

Tim