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  1. #21
    Senior Member blabbermouth coachmike's Avatar
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    Feb 2008
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    Bergen County,N.J.
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    Quote Originally Posted by Mike_ratliff View Post
    We all want our razors to be serviceable, and this is a nice one. perfectly centered, well balanced... I was reasonably certain that it was flawed, but thought maybe somebody could offer a magic cure all, that one step that makes you step back and go wow...
    As it is, Even if A solution could be found, How would the member maintain the edge?
    I wouldn't be confident sending it out and expecting anybody to maintain or shave with it...
    and that level of commitment to your clients and services is what makes you special in our circle....
    Having Fun Shaving

  2. #22
    Junior Honemeister Mike_ratliff's Avatar
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    Central California
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    Quote Originally Posted by coachmike View Post
    and that level of commitment to your clients and services is what makes you special in our circle....
    Thank you.
    80% of my honing work is from repeat customers, If I send a sub-par or damaged razor to a member here, I would be hurting myself almost as much as them. This community is just that, a community. It's so much more than a simple forum. I'm just greatful that I can be part of it.

  3. #23
    Junior Honemeister Mike_ratliff's Avatar
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    Jan 2008
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    I just had to post an update on this, I got the replacement from ClassicShaving today.
    How's that for customer service? under 2 days for the replacement...
    I have to commend them for their outstanding customer support, I didn't expect to get a replacement for a week at least.

    The replacement is a prime example of everything I have come to expect from Filarmonica, perfectly centered, very clean workmanship.
    I have not tried honing it yet, I won't be able to do that till this evening, but I must say I am thoroughly impressed with the speed in which Classic got this to me.

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