Thread: New Ebay policy!!! great!

I was leaving feedback today for a hone I purchased and apparently sellers can no longer leave negative or neutral feedback on buyers! I agree with the no negative but not the no neutral.

But never the less, no more being afraid to give a crap seller what he deserves because of the greater impact of bad feeback on your rating than his! hooray!

So now the ebay buyers can act like asses with no consequences! WOOOT!?

That's funny, a seller left me retaliatory negative feedback less than 3 weeks ago. I think that sellers should only leave negative feedback if they didn't get full, timely payment. Otherwise, what is there to gripe about?

Originally Posted by hoglahoo

Otherwise, what is there to gripe about?

There are many buyers that will jump right to negative feedback if not pleased instead of contacting the seller. Quite a few don't read the descriptions, think they are getting something they are not then leave bad feedback, again without contacting the seller. I think the feedback system is the great equalizer, just like the arms race....if everyone has a nuke in their arsenal all will be more careful as to whether they would use one or not.

Tony

I have got one I have been waiting to leave less then pos feedback for. My complaints being using padded envelops when I specifically asked for a box, shipping a week after getting paid immediately, and charging $8.00 for shipping and mailing first class for $1.97. Do you gentleman think that rates a negative ?

Originally Posted by stupidyank

I was leaving feedback today for a hone I purchased and apparently sellers can no longer leave negative or neutral feedback on buyers! I agree with the no negative but not the no neutral.

But never the less, no more being afraid to give a crap seller what he deserves because of the greater impact of bad feeback on your rating than his! hooray!

There are good sellers and bad sellers on Ebay. There are good buyers and.........bad buyers on Ebay. Yep, there are bad buyers too. I've sold a few things on Ebay and purchased many more things.

I think IF this new policy is as you say that overall it could have a negative impact.

Buyer never pays for a listing
Buyer returns a product in a damaged state asking for a full refund

Those are two things I can think of off hand. If I was a seller and I viewed a buyers feedback and I saw 20 out of 50 feedbacks from other sellers that all essentially said: "BUYER NEVER PAID FOR ITEM. BUYER WON'T PAY!" Garsh darn it, I'd kind like to know that.

Chris L

I can see where how this new policy would do a disservice to sellers, especially to those that do not do a high volume of sales.

But, I still think that some action is needed to protect buyers against sellers with high numbers of feedback. I have been both a seller and a buyer and I still think those sellers with extreme numbers of feedback (those in excess of 5000 or so) are at an extreme advantage over buyers. most buyers do not have anywhere near the feedback numbers that these large buyers do, thus leading to an imbalance of power. I have had several situations with such large number sellers in which I was bullied into leaving positive feedback or even ignored by sellers even though they had clearly been in the wrong. Maybe this is not the right step but something has to be done to shift the balance of power a bit.

and slant fan, I think that deserves a negative personally. so long as you have contacted the seller and were unable to come to some ameniable agreement, I have had several people pull that one on me as well.

Originally Posted by Tony Miller

There are many buyers that will jump right to negative feedback if not pleased instead of contacting the seller. Quite a few don't read the descriptions, think they are getting something they are not then leave bad feedback, again without contacting the seller. I think the feedback system is the great equalizer, just like the arms race....if everyone has a nuke in their arsenal all will be more careful as to whether they would use one or not.

Tony

I certainly agree that being able to leave retaliatory feedback is an equalizer - but unfortunately many sellers actually do leave retaliatory feedback. I think many have done that to the extent that the abuse got bad enough over the years that it outweighs the benefit of the mutually assured defamation threat.

When I sell, it never crosses my mind to leave negative feedback unless I didn't get paid in a reasonable amount of time. The buyer may whine and be a general nuisance, but the reason I sell is to make money, and if I make it then I am generally pleased with the transaction. If I wasn't, I would be willing to return the money and get my item back.

I think the new policy in that regard is an unfortunate but necessary adjustment for eBay.

Originally Posted by stupidyank

I can see where how this new policy would do a disservice to sellers, especially to those that do not do a high volume of sales.

Exactly. Example: to show you how little I've bought and sold off Ebay, I've only got 40 feedbacks (thankfully all of them 100% positive). A few wacky buyers and it would impact me negatively.

I used to just play the game: If I was a buyer I wouldn't leave any feedback prior to the seller. Granted some of the sellers as a result never left me any feedback. I was perfectly fine with that.

Chris L

I too believe that my only responsibility to an e-bay seller is to pay them, which I do within minutes of buying... However I also ask questions, ask for pics, and ask questions again....
I have only been stung once on e-bay and that was my own fault, because I jumped a razor in the last few minutes and did not read the description well enough on a bad angle pic...
I still left positive feed back, but did write them and explain that what they did was just a touch shady....
One other time on a Friodur, the seller was claiming Ivory scales and I questioned it, she wrote back a slightly smart ass note saying that yes they were Ivory... I bid what I thought was a fair price on a standard Henckels w/o Ivory scales, and won the bid at even less... After receiving the razor I wrote her back explaining in detail that these were not ivory and how to actually test for real ivory... She apologized profusely and offered a full refund which I turned down explaining that I had bid knowing full well that besides her description and note that I knew that they were not Ivory and left her positive feedback because she had handled her mistake so well...
Most Neg feedback can be communicated away before it happens...

My one pet peeve on e-bay is a seller that forgets to leave feedback completely or demands you leave feed back first.... My favorite sellers list is comprised of sellers that leave my positive feedback as soon as I pay....