Thread: custom for "undleriverable as addressed" ebay failutres?

Loueedacat, good to hear there is news and good news at that... I'm going to assume the seller will re-ship with the..... ahem..... full address and at his/her cost and you shall soon have your razor.

Originally Posted by Quick

I'd agree with all but that last part. I see delivery as part of running an online business. The seller hasn't completed their part of the transaction until the goods are in your possession (delivered). Even if the seller offers delivery options that you choose from. If the seller specifies that failure on the part of the carrier is the buyer's responsibility then there may be room for argument.

You are of course correct, but I take the middle road in this because it really was entirely out of the sellers hands, he/she did present the item for shipment correctly and neither seller or buyer was at fault, and in most cases we're not dealing with a full blown company but rather a one man/woman show and I tend to view that size of operation slightly differently, considering how difficult it is to obtain refunds from your typical post office, insurance notwithstanding.....

Of course the main thing is that Loueedacat's situation has been updated satisfactorily and will hopefully have a happy ending soon.

Regards

Christian

seller indeed took responsibility and shipped again (hopefully with the full address this time) without trying to get me to pay for it.

I don't disagree with you on the middle road - I think it depends on how much volume the seller does (ie whether they are more like a business or more like a hobbyist). I think the good ones that do a lot of volume take the attitude that they aren't happy if you aren't happy, and it's their job to get it to you. But if it's two hobbyiests doing a small transaction, and the USPS screws up, then totally fair to split it.

But the main thing is my babies are on their way to Boston!

razors in, look great, problem solved!