Quote Originally Posted by OLD_SCHOOL View Post
If the seller rights his wrongs by offering a refund or what have you, the feedback would most likely stay at 100%, because how could one possibly justify negative feedback if the seller has taken the necessary steps to correct their mistake?
The justification would be if they still expect me to pay for shipping both ways. If it's an honest mistake, sure, I agree negative feedback would not be justified. If the seller corrects his "mistakes," I believe honest feedback would be neutral, certainly not positive. However, I don't consider the failure to mention a crack in a blade to be an honest mistake. Not mentioning something as blatant as that is flat out deception and should not be tolerated.
Too many sellers pull this stuff and just hope most won't bother doing anything about it. The last hone I bought on ebay was a barber hone described as having a small crack along the side of the hone. What it had was a two inch piece broken off of the end of a five and a half inch hone. The seller insisted that was the crack he had mentioned, yet the photo didn't show the hone was in two pieces at all. If I have to pay $11.00 to cover shipping both ways to get my money back for the hone, I don't consider that to be a correction of a mistake. I'm only out the $11.00 because the seller did not honestly describe the hone. In my opinion that does not merit positive feedback.