Thread: First Razor! (Arrived broken)

This might have been said already, but I think cheap shipping just means it takes a little longer to get to you. Cheaper shipping means it travels on a ship that stops in every port before it unloads in your country. More expensive shipping just means that it get to you tomorrow.

But no matter what you pay for shipping it should be posted in a padded bag.

Originally Posted by ndw76

This might have been said already, but I think cheap shipping just means it takes a little longer to get to you. Cheaper shipping means it travels on a ship that stops in every port before it unloads in your country. More expensive shipping just means that it get to you tomorrow.

But no matter what you pay for shipping it should be posted in a padded bag.

See, this is a nice philosophy, but it isn't what eBay OR the USPS say... according to them a seller is not responsible for anything once it leaves their hands. That is why you buy insurance for mail, because the shipper is not going to cover breakage in the mail.

Was this seller a sleazebag? You bet! Was what he did conscientious and ethical? Not at all! But again, legal and ethical are, unfortunately, two very different things... and he has done nothing to break his contract with the OP.

Further, there is a heck of a lot of assuming going on. "any reasonable person" is an attempt to universalize one worldview, but you can't claim that. If you don't care to ask a seller how they're going to ship, you can expect some surprises...


Point being: Did the guy do something wrong? Yes and no. Yes, he is not a thoughtful and careful shipper. No, in that he did follow his contract to the letter of the law.

Okay, I went and checked the eBay shipping policy to double check on this, and I will admit it is more ambiguous about it than a few years ago when I signed up.

They have added the statement that a seller is responsible for the item until it reaches the buyer, but they indicate that the proper method of handling this is for the seller to contact the shipper and attempt to reclaim the cost of the item. They do not take a stance on what should be done regarding uninsured items- which means that the claim through Paypal may work, may not...

Ladies and gentlemen:

I must continue to impress upon newcomers to the straight razor world to duck away from eBay until they know their way around. With scores of reputable vendors here at SRP plus the quality razors for sale in our own Classified, I see no need to go fishing on e-Bay — for newcomers, that is.

Of course, that fails to solve our problem with the broken razor. With my general dislike for e-Bay, I would be the wrong person to offer solutions — which I don't have, anyway.

Regards,

Obie

"Bidding is meant to be fun, but remember that each bid you place enters you into a binding contract. All bids are active until the listing ends. If you win a listing, you’re obligated to purchase the item. "

A binding contract that works both ways. You will notice that the buyer offers a 7 day return policy. He is also obligated to provide the item in the stated condition,which is not what you received. I definitely think posting negative feedback and flaming the seller on this forum before finding out what Ebay Protection will do,was not only in bad taste,but also poor judgment.

Gark -- I had that blade on my watch list. I won another str8 and did
not go after it. Perhaps I dodged a problem, at least I did not bid
it up any higher. I now think insurance and cardboard is a good thing...

I've put this seller on my special list ... of people not to deal with . I would send the razor back , because it's obviously not shave ready even though it's advertised to be . Anyone smart enough to tie their shoes , should have enough sense to pack a straight razor with plenty of padding . I once had some J-O send me a razor , taped between 2 pieces of cardboard , and stuck in a letter envelope . The scales were broken but the blade was okay . I only paid $5 for the razor , so I didn't ask for a refund , but I did tell them what I thought of their packing .

Originally Posted by HarleyFXST

A binding contract that works both ways. You will notice that the buyer offers a 7 day return policy. He is also obligated to provide the item in the stated condition,which is not what you received. I definitely think posting negative feedback and flaming the seller on this forum before finding out what Ebay Protection will do,was not only in bad taste,but also poor judgment.

The seller offers a 7-day return period that he refuses to honor, sent a broken razor(can he prove it was broke in the mail and not before he sent it), that wasnt described accurately(shave-ready), wasnt packaged with any intent to protect the OP's purchase. Then when contacted tells you tough luck. IMO the OP was nice, I would of posted in bold letters something like avoid this seller like the plague, he lies in his descriptions, doesnt honor his return policy and will not work with the buyer, avoid if at all possible.
His feedback and comments are based on his actions, not on what ebay will do. IMO the seller is the one that acted in bad taste and used poor judgement. Now he is going to learn about the consequences of his actions, I doubt he will get much buisiness from anyone on this forum, as he shouldnt, atleast not until he can convince us that he cares about the products he sales enough to protect them.

Originally Posted by HarleyFXST

"Bidding is meant to be fun, but remember that each bid you place enters you into a binding contract. All bids are active until the listing ends. If you win a listing, you’re obligated to purchase the item. "

A binding contract that works both ways. You will notice that the buyer offers a 7 day return policy. He is also obligated to provide the item in the stated condition,which is not what you received. I definitely think posting negative feedback and flaming the seller on this forum before finding out what Ebay Protection will do,was not only in bad taste,but also poor judgment.

I've said nothing bad about the seller here. I only posed a question for advice. As for the negative feedback, I feel it is important to "grade" sellers on their methods, not what ebay forces on them. Thanks for all the comments and info.

Drum roll.............

I redeived a full refund! I did have to pay the return shipping, but other than that I have money for another attempt. Believe I'll use the classifieds this time. Thanks again for everyone's responses.