Thread: eBay item not as described!

Seems obvious this was a deliberate bait and switch. I wouldn't even bother with the seller unless ebay says otherwise. File a claim with ebay and or paypal right away.

Jim

Originally Posted by JimmyHAD

If he gives you a problem just file a dispute through ebay or paypal and immediately escalate to a claim. You'll get your $. BTW, it looks to be ate up with cell rot anyway so you're fortunate that it arrived chipped.

Originally Posted by dakotaev

Unfortunate. I always expect some variance in ebay purchases, but that is quite disappointing.

I noticed the date on the original pictures is 6+ months old as well. That's a bit of a red flag. Lots of time for things to go wrong in 6 months.

Originally Posted by hcintineo

what a disappointment. hope everything gets disputed with ebay, and maybe you'll get the real product. i'll be waiting for the next few months to see that razor restored.

Originally Posted by Blademen

Yep, dispute through eBay or PayPal.

I ran in the same issue and they wonder why I left negative feedback.

Originally Posted by RoadKingMoe

Dispute through eBay. It worked for me.

I received an email from the seller yesterday and today and I have good news. He has agreed to refund my money. He has been very cordial and receptive to my claim. I had offered to pay for the shipping of item to sweeten the deal. Both of us are happy with the outcome.

Excellent news if only more eBay problems were solved some quickly and painlessly

Seller asked me to send the razor back to him first. I agreed. I'll have that out to him as soon as possible. He said he would refund me upon receipt of the razor. Cross your fingers!

What about shipping cost

He's agreed to give me $5.00 more on top of the refund. I will pay for the trip back. No worries, I want him to be happy too. I don't think he was trying to be deceitful, just inexperience with the item. I'll give him the benefit of the doubt. We all deserve that.

Originally Posted by PaulCam

He's agreed to give me $5.00 more on top of the refund. I will pay for the trip back. No worries, I want him to be happy too. I don't think he was trying to be deceitful, just inexperience with the item. I'll give him the benefit of the doubt. We all deserve that.

Make sure you send it back with signature required. Otherwise he may try to pull the, "I never got it" even if you have delivery confirmation.

Originally Posted by CarrieM

Make sure you send it back with signature required. Otherwise he may try to pull the, "I never got it" even if you have delivery confirmation.

That's a great idea. Definitely will require signature upon delivery.

Did the missing chip came with the razor?

Originally Posted by Piet

Did the missing chip came with the razor?

No. As I stated in my earlier post, I checked and double checked the package. There was no missing piece inside the package. The seller did a fantastic job of packaging appropriately, and considering the way it was packed, it would have been difficult for the razor to get that damage while in transit. I wouldn't otherwise make a big deal out of this. The seller has been a gentleman throughout our communications. He is deserving of his eBay rating.

I always play fair and have integrity when dealing with people. Treat others like you want to be treated and it usually works out fine. Kind of like the Law of Attraction theory.

Hope you all have a wonderful weekend! Thank you for all the support.