When I shave close to or at the jawline, I pull the skin up, on my cheek and open my jaw. After the pass down to the jawline, I find the lather still on my neck is way down below my jaw-line. Also when I go in an upward and inward (towards the nose) direction, I open the jaw again and it makes the area pretty flat. Pulling the skin up and it comes pretty close to BBS. Not perfect but better than I've ever got in the past.