Thread: eBay and feedback

I'm new to ebay so I have one little question. It may be at trivial matter to all of you who are experienced but do you leave feedback when your have received your item? I'm asking because it usually takes over a week to get the item - that's not a problem - but the seller may think that I forgot to leave feedback.

Martin

I never leave feedback until the item arrives; when it does, I leave a comment promptly.
Ed

I also do not leave feedback until I recieve the item.

Originally Posted by Abscissa

I'm new to ebay so I have one little question. It may be at trivial matter to all of you who are experienced but do you leave feedback when your have received your item? I'm asking because it usually takes over a week to get the item - that's not a problem - but the seller may think that I forgot to leave feedback.

Martin

Marvin,

I think most buyers wait to leave feedback. First I want to actually receive it, and second, I want to know that it was not mis-represented to me.

RT

I now wait until I receive the item or until I get feedback from buyer if I am selling. I have been subjected to two unpleasant feedback events. Once, I left negative feedback for good cause when a seller refused to reply to emails regarding his blatantly misleading ad and incomplete order. He promptly left me a negative feedback as a retaliation. The other was when I sold a brand new Dovo to a guy for all of $30.00 and he tried to get me to refund $5 because he didn't care fo the "condition" of the razor. The freak threatened to leave me negative feedback if I didn't comply.

I always wait until I receive the item. If it took an excessively long time, I typically leave that in the feedback post. I cannot in good conscience leave comments on an item I have not received and inspected.

I leave the feed back after I recieve the item ,becauseI use the feed back to make sure I have recieved it ,but I buy a lot of stuff on Ebay and the feedback helps me track it.I usually have five or six items in transitso they can get confusing to keep up with :Regards Gary Ebay ID Skeetshooter 978

Originally Posted by Korndog

I now wait until I receive the item or until I get feedback from buyer if I am selling. I have been subjected to two unpleasant feedback events. Once, I left negative feedback for good cause when a seller refused to reply to emails regarding his blatantly misleading ad and incomplete order. He promptly left me a negative feedback as a retaliation. The other was when I sold a brand new Dovo to a guy for all of $30.00 and he tried to get me to refund $5 because he didn't care fo the "condition" of the razor. The freak threatened to leave me negative feedback if I didn't comply.

That's the biggest problem with ebay. You hold up your end and pay immediately, which from a seller's point of view should guarantee you positive feedback, but the seller waits to see what you say about him/her before leaving their feedback, so they can slam you in retaliation. There is no buyer's reputation protection on FleaBay. I'd love to see automatic positive feedback generated for buyers if they pay within 24 hours, or if the seller notes that the buyer made contact with them to advise them of payment (if not paypal). That would hold the sellers more responsible, as people often leave positive feedback for POS sellers, out of fear of "feedback reprisals". A negative feedback from a guy who has 4000 ebay sales is no big deal, but for somebody who values their reputation and only has, say 50 sales (or purchases), one negative is pretty bad, deserved or not. One of the best ways I've found to find out what a seller is really like, is to go back and read any negative feedback they've received, and how they responded to it. If the seller makes excuses and slams the buyer, I won't buy from them, even if they've got a 99.9% positive rating. A perfect example of this is one I read today, where the seller called names and made it like it was the buyer's fault when they weren't happy. And every unhappy buyer's complaint was nearly identical. There are some people you just can't please, and I know that from a seller's perspective, but if somebody leaves you a negative but paid immediately, they still don't automatically deserve a negative. Every business has difficult customers. You have the follow up to respond, and if you make it personal, calling names and such, rather than addressing the facts of the matter, like an immature as*hole, you don't deserve my business or my money.

Originally Posted by sensei_kyle

I always wait until I receive the item. If it took an excessively long time, I typically leave that in the feedback post. I cannot in good conscience leave comments on an item I have not received and inspected.

The only one I've ever left feedback for before receiving the item was Tilly. Her reputation is good enough, and my prior transactions with her have been good enough, that I felt confident in leaving positive feedback before receiving the item. If I had gotten it and it was crap, or broken, I had every confidence she would replace the item with no fuss.

I never leave feedback until I've received and inspected the item as a buyer and the same as a seller because you never know what someone intends on doing and once they have their positive feedback your screwed. I speak from personal experience.

I've always wondered how some of these people who have sold tens or thousands of items have 100% feedback. I can't believe they haven't run into a few nut jobs out there. I think some people are so jealous of that 100% rating they will cow down to someone no matter what to protect that rating and some people out there know this and attempt to take advantage of it.