Thread: ClassicShaving.com service help?!

Yeah, I got the order info just fine. And they just got back to me about the price match. They are going to credit me back, so all is well. I figured it would just take them some time to get back to me.

Classic does usually take a little while to get back to you via email.

I find that their service is top notch though. I recently bought a TI horn covered shank model from them and when I received it, it was in horrible condition (blade swinging freely from scales, the gold work looked like it was wiped off). I know TIs have a reputation for bad qc but this razor was unacceptable. I asked to exchange it, and had no hassle whatsoever from the people at CS. The new one arrived today, and its great! Classic is a top notch vendor.

Classic Shaving is I believe the largest specialty shaving supply retailer in the country and probably the world. They do not have a large staff. I've ordered alot from them over the years and they always come through. Their E-mails aren't always prompt and their shipping method changes but in the end you have nothing to worry about with them.

Hey Guys,

I've been reading everyones posts and I've finally made the plunge to begin straight razor shaving! Being concerned about purchasing my first straight razor, I decided to buy from ClassicShaving.com. After talking with them on the phone I felt confident in their knowledge and service. Also I mention this thread to them and they communicated that if a customer purchases an item on the weekend and wanted to add or change any of their order they must wait until Monday....I guess the sunsets differently over seas!

yep they are right
They explaind me all of this in the Mail
So, I guess they are doing there job nicely
any way
It will take a very long time till my pacakge will araive at Israel