Thread: Not sure what to do....

Hello,

This is the first time I've had to deal with something like this, so I'm not sure how to handle it.

I traded razors with another member of this site. I know that he received my razor, but I haven't received anything yet. He's not replying to my emails now, so I don't know exactly when he sent it, but it's been over 3 weeks. We're both in the US, so International shipping delays wouldn't be an issue.

Do I call him out on the boards? I don't know what his track record is for sales, but I'd hate for someone else to go through this with him.

I've sent several emails asking when he sent the razor, but have not had a reply to the last 2 or 3 I've sent.

I don't want to have to resort to being nasty, but I hate being screwed.

Thanks...

That is a very delicate issue, sorry to hear about the problem. Hopefully he will see this post and finally respond to your emails regarding the razor in an effort to resolve the issue. I would give them a bit more time to respond because I have had similar issues in the past (I am very impatient), and things usually turned out okay. If he does not respond within a few days, or at least give you an update, I would most definitely call him out on here. There is no room for thieves or cheats here on SRP. He would have no place to defend himself after you giving him many chances to begin with. Good luck!

Sorry to hear that. Is he actively posting on the forum or does his name appear on the list of those on the forum if he is not posting ? Just thinking there may be a possibility something may have happened to him, or to his computer.

It looks like he's posted an add a week or so ago, but I can't find much in the forums. I'll give him a little longer, I'm not an unreasonable person.

This is unfortunate. I would recommend contacting a moderator and explain the situation to them via PM or phone call so as to keep matters private and between relevant parties. Hopefully this is just a miscommunication.

Joe

I tend to prefer to give a little more time, jsut in case something may have happened to prevent the member from sending in a timely manner.
Although there are always exceptions, all of the members that I've dealt with have gone out of their way to ensure that purchases, trades and PIFs are delivered in a timely manner and that they are packaged to prevent damage.

Let's face it, stuff happens sometimes and we just do our best to keep everything balanced when it happens to us. It oculd be very easy to forge to mail an item if a bunch of "stuff" happens at once.

Here's a current example: I purchased a hone from a member a while ago. After about a week or so I sent a message to ask if the member had any shpping or tracking information about it, in the hope that it could be traced. After a bit of research we found out that the city and zip code were slightly off on the shipping label, causing it to get lost in transit. Both of us are still waiting for it to show up - we just don't know which one of us will get it. Stuff happens, and sometimes all we can do is be patient. We've worked out a plan to make the deal good, so it'll just take a bit more time to get everything square.

However, if the person you've traded with simply ignores your attempts at contact while still taking time to post comments and items for sale, I believe it would be worth your time to send one more message to let the member know of your misgivings and the possibility of posting details in the forum. I would only do that as a last resort, but if there's someone out there that has begun taking advantage of members I'd rather know about it before it affects too many members.

This is one of the few forums of which I'm a member that I would have no problem making a deal based on a "digital handshake" of PMs and fully expect the deal to work out as promised without any complications. The members all seem to genuinely want to help each other improve upon what used to be considered a chore, and many actually enjoy going the extra mile to make hat happen, without any expectation of getting something in return.

Wow, I've got to get off my soap box.

Short version of above comments - we're a family here, and we should treat each other as family members. When someone messes up we bear with them and work to solve any problems that are caused. If the family member continues to mess up, we take steps to help the family member not make the same mistakes in the future. (Can you tell I'm a dad?)

- Mark (S-4-C)

Please do not call him out and please do not use the forums to deal with this. It's up to the two of you to work this out and hopefully if it goes south you paid for it in a manner where you can get you funds back.

If you can't resolve the issue let me or one of the other mods know and we'll see what the options are.

I didn't read all the replies, but something may have happened to him or his family. It's possible he's not getting your messages...You really never know. I would contact one of the Mods or David and see if they can get in touch with him. If you send me a pm, I'd be glad to try for you... I had a guy purchase something off me, and for whatever reason he wasn't receiving my emails. Finally, I sent him a PM, which he got. The guy thought I was ignoring him.....It was all a misunderstanding....
Rich

Although I agree that there have been something happen to prevent shipping, you also have to protect yourself. I am not saying there is fraud. If you used PayPal as your payment method, contact them.

Here is what happened to me when I purchased something from the classifieds. I waited over 3 weeks myself before contacting PayPal. Prior to contacting them I had sent emails requesting a status. When I reported this to PayPal I received an email in a few days from the member's spouse saying her estranged husband must have allowed this transaction to slide. They were in the process of a divorce. She made good on my refund. I thanked her for her kind efforts.

you might also check to see if theyre active on any of the other shaving sites.