Quote Originally Posted by jte87 View Post
Update: Heard from Michael this morning. There was a slight issue in production and some technical difficulties that should be ironed out in the next couple of weeks. He offered to compensate me for the inconvenience, but I told him it wasn't necessary. Maybe I should've talked him into getting first in line of the new production Wade and Butchers coming next year. Oh well. Guess I was paranoid for nothing. Just a little weary after the Ark nightmare.
Similar delays happened to me with 2 transactions I had with new orders. The stones I ordered did come in and are as described, so as long as your patient I'm sure you'll get what you ordered. My 3rd transaction surrounding a replacement stone has been pending since April '16 however...

Some folks have had great luck with 'normal' purchase experiences, but for me and others there seem to be habitual delays.
Michael is a very polite & well spoken person, and for those interested there were many emails exchanged and all communication was very clear on issues, expectations & deliverables. I have no plans pursuing the replacement stone at this time.