Thread: Zulu Grey sale - how good are they?

I've seen on FB that a couple of people who paid through PayPal complained, and since PayPal couldn't reach him either, the customers were refunded.

But I must say, I would much prefer to receive the stone than to go through that whole complaint and refund procedure!

Originally Posted by joelkerr

I've seen on FB that a couple of people who paid through PayPal complained, and since PayPal couldn't reach him either, the customers were refunded.

I just submitted a complaint form to PayPal. If they can issue me a refund, then good I suppose, though I too would rather receive the hone, especially since I have had such stellar results with the loaner!

I'm going to hold off for 2-4 weeks, hopefully I remember!

Sure hope he responds and all is still well. I own one of the originals and Michael did respond back then.
Understand he’s been doing something with the WB razor name as well, but nothing there for a while either.
Fingers crossed men.

I remember zomething about that to Shaun. He was telling me about it a couple years ago. He is a member here so i hope he stands up and pops in.

I think I'll wait until it hits the 4 month mark before I submit a formal complaint, which will be at the end of the month. ScoutHikerDad, I hope the PayPal refund route works out!

While it may or may not be of any part of this situation there is always the possibility of illness and even death that could be involved.

I really do hope that that's not the case.

I do believe that he does 100% of everything by himself. Including digging the rock from the ground, to cutting, polishing, boxing and shipping.

Hopefully, he's just up to his ass in alligators and that everyone will get their hones soon.

If that is so, he needs to communicate the reason for the delay, as well as a timeline for delivery. I know of artisans such as luthiers and knife-makers who get months, even years behind due to back-logged orders, but they communicate. And they certainly don't take all of a payment up front and then fall off the radar, just a deposit. It's not a sustainable business model if one cares about the longevity of their business or their reputation.