Thread: New Taidea Proyan glass series... Anyone did anyone else try these?

Hi mrjin
My First 15K had the same problem. Other stones in the series had different problems. I contacted Taidea about it and they told me they had problems with temperature and moisture during the hardening process in the past. These problems were addressed and should be solved with the newer stones. They sent me a complete new set for free that I'm testing right now and so far everything is ok, the stones are great. You should contact Taidea about it, their customer service is very good. Kind regards, Peter.

Originally Posted by therapy

Hi mrjin
My First 15K had the same problem. Other stones in the series had different problems. I contacted Taidea about it and they told me they had problems with temperature and moisture during the hardening process in the past. These problems were addressed and should be solved with the newer stones. They sent me a complete new set for free that I'm testing right now and so far everything is ok, the stones are great. You should contact Taidea about it, their customer service is very good. Kind regards, Peter.

I'll try contact Taidea directly then. Can you share their email address? It can save me from googling. Many thanks.

No worries, just found it. It's much easier than I thought.

Hi mrjin

Glad you found what you are looking for. I contacted Taidea at the following address:

[email protected]

The person I contacted was Alex Gui.

Good luck!

Originally Posted by therapy

Hi mrjin

Glad you found what you are looking for. I contacted Taidea at the following address:

[email protected]

The person I contacted was Alex Gui.

Good luck!

Thanks for sharing. That's exactly the email I sent to. So far no update from them yet.

Originally Posted by mrjin

Thanks for sharing. That's exactly the email I sent to. So far no update from them yet.

Hi mrjin
Just give it a couple of days, they will answer. I do have a request for you: The new hones Taidea sent me are still perfect and do not show the problems the earlier ones had. If you are in contact with Taidea, could you ask them were they suggest Western clients to buy these stones to make sure they get the newest ones instead of some old stock? Thanks!
Peter.

Originally Posted by therapy

Hi mrjin
Just give it a couple of days, they will answer. I do have a request for you: The new hones Taidea sent me are still perfect and do not show the problems the earlier ones had. If you are in contact with Taidea, could you ask them were they suggest Western clients to buy these stones to make sure they get the newest ones instead of some old stock? Thanks!
Peter.

Yep, sure, I will if they get back to me.